Effective Date: June 24, 2026

Forklift Service Center LLC respects your privacy and is committed to protecting the information you provide when using our website, requesting service, communicating with our team, or interacting with our business.

This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services, you acknowledge and agree to the terms outlined below.

We may collect the following information when you interact with our business:

Personal Information
Information such as your name, phone number, email address, company information, billing information, and other details voluntarily provided when requesting service or contacting us.

Service Information
Information related to equipment service requests, repair history, maintenance records, quotations, invoices, and service documentation.

Communication Information
Records of communication through phone calls, text messages, emails, website contact forms, or other communication channels used when contacting our business.

We use collected information for the following purposes:

• Processing service requests and work orders
• Scheduling appointments and dispatching technicians
• Providing repair updates and service communication
• Sending quotations, invoices, and billing information
• Communicating by phone, email, or SMS regarding service scheduling and updates
• Responding to customer inquiries and providing support
• Improving service quality and customer experience
• Meeting legal obligations and enforcing service agreements

We take reasonable precautions to protect customer information and maintain confidentiality. Appropriate security measures are implemented to prevent unauthorized access, disclosure, alteration, or misuse of stored information.

Payment information submitted through third-party payment processors is handled securely by those providers. Forklift Service Center LLC does not store full payment card information on internal systems.

We do not sell, rent, or share customer personal information with third parties for marketing purposes.

We may share limited information with trusted third-party providers that assist with communication services, payment processing, scheduling systems, website functionality, and other business operations necessary to deliver our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customers may opt out of SMS communications at any time by replying STOP to any message received from us.

Our website may use standard cookies or analytics tools to improve website functionality and better understand visitor activity.

These tools help improve website performance and user experience. Visitors may manage cookie preferences through their web browser settings.

You may request the following regarding your personal information:

• Access to information we have collected
• Correction of inaccurate information
• Updates to customer records
• Deletion requests, subject to applicable legal or business record retention requirements

To request assistance regarding your information, please contact us using the information listed below.

Forklift Service Center LLC may update this Privacy Policy periodically as business practices, legal requirements, or communication systems change.

Any updates will be posted on this page with a revised Effective Date.

Forklift Service Center LLC

7106 W Frier Drive Suite 3
Glendale, Arizona 85303

Phone: 623-401-5560

Email: servicerequest@fscrepairs.com

Website: www.forkliftservicecenter.com