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Forklift Service Center LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including our website, customer service, and other services provided by Forklift Service Center LLC. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes details like your name, phone number, email address, and billing information that you provide to us when you contact us or use our services.

• Service-Related Information: Information related to the forklift services we provide, such as service requests, purchase history, and service records.

• Communication Information: If you contact us by phone, text, email, or through any other communication method, we may collect your communications with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your service requests and orders.

• To communicate with you about your services, including sending appointment reminders and service updates.

• To respond to inquiries and provide customer support.

• To improve the quality of our services and ensure customer satisfaction.

• To comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Security

We take reasonable precautions to protect your personal information and ensure its confidentiality. We implement security measures to safeguard your data from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. We may, however, share information with service providers and partners who assist us in delivering services, but they are contractually prohibited from using your information for purposes outside of those specified in this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out of SMS communications at any time by replying STOP to any message you receive from us.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance the user experience. These tools help us understand how visitors use our website and services, allowing us to improve functionality and user engagement. You can manage your cookie preferences through your web browser settings, although doing so may impact some features of our website.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.

• Request corrections or updates to your personal information.

• Request the deletion of your personal information, subject to applicable legal requirements.

If you have any concerns or wish to exercise any of your rights, please contact us using the contact details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you via email or through our website. The revised Privacy Policy will be posted on this page with an updated "Effective Date."

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Forklift Service Center LLC

Servicerequest@fscrepairs.com

7106 W Frier Dr, Suite 3

Glendale, AZ 85303

Phone: 623-401-5560

Fax: 623-321-1975

Visit our website: www.forkliftservicecenter.com